Domestic Terminal: Carpark R The Airport Parking Experience

Overview

Adequate parking for air travel passengers is a necessary and critical part of the global flight system, but it can also be one of the most time consuming and frustrating part of many visitors’ terminal experience. 

Changing the way passengers think about overcrowded, hard to navigate parking areas, Park Assist’s M3 Camera System boasts an advanced, priority monitorisation system - a significant technological advancement for passengers and operations alike that lends participating airports a crucial competitive advantage in terms of ease of access and visitor satisfaction.

Solution

Each M3 Camera Sensor can monitor up to four parking spaces in real-time. These units detect whether a car is parked in a space and determine its license plate number to unlock a range of benefits for customers and asset owners, including theft prevention and priority parking for time-crunched travelers.

Recent installations include: Auckland Airport ( New Zealand) Brisbane Airport (Australia / Park Assist), Canberra Airport (Australia / Park Assist), and Adelaide Airport (Australia / Park Assist), with demand expanding globally as an increasing number of major airports realize the customer, financial and security benefits of installing an M3 System in their parking facilities.

Result

Streamlined parking improves your bottom line while it enhances customer service and car park security. 

The benefits to drivers and the facility operations include:

Customer Experience 

• Help time-pressured customers find spaces
  
• Reduce stress associated with finding cars in large car parks after lengthy time away
  

Operational Efficiency

• Reduce traffic congestion by regulating drop off, short-term and long-term zones
  
• Remove security threats by monitoring blacklisted license plates or vehicles with suspicious parking patterns
  
• Perform automatic inventories in real-time, without security personnel leaving their desks
  

Revenue Enhancement

• Extract a premium for pre-paid reserved spaces that are conveniently located for time-pressured travellers 
  
• Reduce lost revenue from “lost ticket” charges